Board of Estimate & Contract:
RESOLVED, that a resolution adopted by the City Council on October 10, 2024, and signed by the Mayor on October 11, 2024, authorizing the Purchase of Monday.com Customer Relationship Management (CRM) Software for Use by the Office of the Mayor and City Council - (annual cost not to exceed $5,655.32. The expenditure shall be allocated from the Mayor's Office Budget Code A1210.405 and the City Council's Budget Code A1010.405, respectively), be and the same is hereby approved.
City Council:
AN ORDINANCE AUTHORIZING THE PURCHASE
OF MONDAY.COM CUSTOMER RELATIONSHIP
MANAGEMENT (CRM) SOFTWARE FOR USE BY
THE OFFICE OF THE MAYOR AND CITY COUNCIL
Whereas, by letter dated September 23, 2024, the Deputy Chief of Staff has requested legislation authorizing the Mayor and the City Council to approve the purchase of Monday.com Customer Relationship Management (CRM) software, including a total of eight user licenses and onboarding support, at a total annual cost not to exceed $5,655.32. The expenditure shall be allocated from the Mayor's Office Budget Code A1210.405 and the City Council's Budget Code A1010.405, respectively; and
Whereas, the City of Mount Vernon continually seeks to improve efficiency, responsiveness, and transparency in delivering services to its residents; and
Whereas, the Office of the Mayor has identified the need for a comprehensive, centralized platform to streamline constituent interactions, optimize workflow processes, enhance data organization, facilitate cross-department collaboration, and improve communication; and
Whereas, Monday.com Customer Relationship Management (CRM) software has been evaluated and recommended for purchase as a solution that meets these needs, providing key benefits such as increased efficiency, accountability, transparency, flexibility, and integration capabilities; and
Whereas, the Office of the Mayor obtained competitive quotes for CRM solutions, with Mo...
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