Board of Estimate & Contract:
RESOLVED, that a resolution adopted by the City Council on February 26, 2025, and signed by the Mayor on February 27, 2025, authorizing the Mayor to enter into an Agreement with Sunlight Technologies, Inc. (dba “Readyly”) and make payment for a pilot program to create an AI (Artificial Intelligence) environment for the City - (funding Allocation - the costs associated with this agreement shall be allocated as follows:
• Mayor’s Office - (A1210.405) - $6,000
• Management Services - (A1680.216) - $6,000
• Buildings Department - (A3620.416) - $6,000
; be, and the same is hereby approved.
City Council:
AN ORDINANCE AUTHORIZING THE MAYOR
TO ENTER INTO AN AGREEMENT WITH SUNLIGHT
TECHNOLOGIES, INC. (DBA “READYLY”) AND MAKE
PAYMENT FOR A PILOT PROGRAM TO CREATE AN
ARTIFICIAL INTELLIGENCE (AI) ENVIRONMENT
FOR THE CITY
Whereas, by letter dated February 13, 2025, the Commissioner of the Department of Management Services has requested legislation authorizing the Mayor to enter into an agreement with Sunlight Technologies, Inc. (dba “Readyly”) to launch a pilot program that integrates an AI-based tool with OpenGov, as outlined in the contract proposal; and
Whereas, the City of Mount Vernon seeks to enhance public engagement and improve efficiency through the integration of Artificial Intelligence (AI)-based tools; and
Whereas, Sunlight Technologies, Inc. (dba “Readyly”) has an established working relationship with OpenGov and is capable of providing an AI-based tool that integrates with the City's OpenGov platform; and
Whereas, the AI-based tool will include multilingual AI chatbots, voice-based AI agents, email response agents, and advanced analytics, thereby improving access to information, optimizing workflow efficiency, and enhancing services provided by the City; and
Whereas, the City proposes a pilot program for 12 months at a total cost of $18,000, with funding shared among the Mayor’s Office, Management Services, and the Buildings Department under budget codes A1210.405, A1680.216, and A3620.416, respectively; and
Whereas, the implementation of this AI-based tool will provide 24/7 assistance to residents, support multiple languages, offer real-time assistance for public inquiries, and deliver analytics to optimize resource allocation; and
Whereas, the City Council finds that entering into this agreement is in the best interests of the residents of Mount Vernon and will provide long-term benefits through improved communication and operational efficiency; Now, Therefore, Be It Resolved That
The City of Mount Vernon, in City Council convened, does hereby ordain and enact:
Section 1. Authorization to Enter into Agreement. The Mayor is hereby authorized to enter into an agreement with Sunlight Technologies, Inc. (dba “Readyly”) to launch a pilot program that integrates an AI-based tool with OpenGov, as outlined in the contract proposal.
Section 2. Duration and Scope of Services. The pilot program shall have a duration of twelve (12) months, at a total cost of $18,000. The key deliverables under this agreement shall include, but are not limited to:
1. AI-based chatbot integration with OpenGov.
2. AI-based voice interaction with OpenGov.
3. AI-based multilingual interface with OpenGov.
4. Analytics and metrics on citizen engagement in OpenGov.
5. Staff training sessions.
6. Technical support, maintenance, and other services as specified in the proposal.
Section 3. Funding Allocation. The costs associated with this agreement shall be allocated as follows:
• Mayor’s Office (A1210.405) - $6,000
• Management Services (A1680.216) - $6,000
• Buildings Department (A3620.416) - $6,000
Section 4. Benefits to the City. The AI-based tool implemented under this pilot program is expected to provide the following benefits:
1. Continuous 24/7 assistance for residents through AI-powered chatbots and voice services.
2. Multilingual capabilities to improve accessibility for non-English speaking residents.
3. Real-time assistance for the Buildings Department, enabling staff to intervene as needed.
4. Enhanced analytics and insights to optimize resource allocation and improve city services.
5. A controlled and structured introduction to AI technology for city operations, minimizing risks while maximizing benefits.
Section 5. Implementation and Reporting. The Department of Management Services shall oversee the implementation of this pilot program and report to the City Council on its effectiveness, including key performance metrics and recommendations for potential future adoption beyond the pilot phase.
Section 6. Effective Date. This Ordinance shall take effect immediately upon its approval by the Board of Estimate & Contract.