Board of Estimate & Contract:
RESOLVED, that a resolution adopted by the City Council on February 11, 2025, and signed by the Mayor on February 11, 2025, authorizing the Mayor to Execute an Agreement with Interaction Insight Corporation for the Renewal of the Nice Inform V7 Plan for the Police Department - (from April 1, 2025, and ending March 31, 2026, at a total cost of $7,604.00 to be appropriated from Budget Line A1680.216), and the same is hereby approved.
City Council:
AN ORDINANCE AUTHORIZING THE MAYOR
TO EXECUTE AN AGREEMENT WITH
INTERACTION INSIGHT CORPORATION FOR
THE RENEWAL OF THE NICE INFORM V7
PLAN FOR THE POLICE DEPARTMENT
Whereas, by letter dated January 7, 2025, the Interim Commissioner of the Department of Public Safety has requested legislation authorizing Mayor to execute an agreement with Interaction Insight Corporation to renew the NICE Inform V7 Plan for the period beginning April 1, 2025, and ending March 31, 2026, at a total cost of $7,604.00; and
Whereas, on January 24, 2024, the City Council of Mount Vernon approved a consent agreement with Interaction Insight Corporation for the NICE Inform V7 Plan, and on January 30, 2024, the Board of Estimate and Contract approved said agreement; and
Whereas, the NICE Inform V7 Plan enables the recall of all inbound and outbound telephone conversations within the Police Department to ensure operational efficiency and compliance; and
Whereas, the agreement includes essential remote and onsite support services that are critical to maintaining the functionality and reliability of the NICE Voice Recording System; and
Whereas, it is in the best interest of the City of Mount Vernon to continue this agreement to maintain the operational integrity of the Police Department’s communications systems; and
Whereas, the cost of the annual renewal for the period from April 1, 2025, to March 31, 2026, is $7,604.00, and said cost will be satisfied from Budget Line A1680.216; and
Whereas, the renewal of this agreement is necessary to ensure uninterrupted service and support for the Police Department; Now, Therefore, Be It Resolved That
The City of Mount Vernon, in City Council convened, does hereby ordain and enact:
Section 1. The Mayor is hereby authorized to execute an agreement with Interaction Insight Corporation to renew the NICE Inform V7 Plan for the period beginning April 1, 2025, and ending March 31, 2026, at a total cost of $7,604.00.
Section 2. The funds for this agreement shall be appropriated from Budget Line A1680.216.
Section 3. The agreement shall provide for remote and onsite support services as outlined in the terms of the agreement with Interaction Insight Corporation.
Section 4. This Ordinance shall take effect immediately upon its approval by the Board of Estimate & Contract.